The Importance of ITIL Certification

ITIL provides a framework and best practices for IT Service Management

Currently, ITIL is the most widely used set of best practices worldwide for IT Service Management. Its world class practices are supported by quality services from a wide range of:

Users of ITIL are supported by exam and user group organizations that can support training and adoption of the methodology. The best-practice processes promoted in ITIL are supported by the British Standards Institution's Standard for IT Service Management (BS15000) and will be adopted by ISO 20,000.

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